Warranty Refund and Returns Policy

Effective Date: August 20, 2024

Introduction

At (link unavailable), we stand behind the quality of our products. This Warranty Refund and Returns Policy outlines the procedures for returning or refunding our disposable vape products.

Warranty Coverage

  • Our disposable vapes are warranted to be free from defects in material and workmanship for a period of 30 days from the date of delivery.
  • If your product is defective or does not function as intended, we will replace it or provide a refund.

Return Policy

  • Returns are accepted within 30 days of delivery.
  • To initiate a return, contact our customer service team with your order number and reason for return.
  • Products must be in their original packaging, unused, and in the same condition as received.

Refund Policy

  • Refunds will be issued in the original payment method.
  • Refunds will be processed within 5-7 business days of receiving the returned product.
  • Refunds will be for the full amount of the product, minus any shipping costs.

Exceptions

  • Products that have been used or tampered with will not be accepted for return or refund.
  • Products that have been damaged due to misuse or neglect will not be accepted for return or refund.
  • Products that are past the 30-day warranty period will not be accepted for return or refund.

Store Credit

  • In lieu of a refund, customers may opt for store credit towards a future purchase.
  • Store credit will be valid for 6 months from the date of issuance.

Shipping

  • Customers are responsible for return shipping costs.
  • We recommend using a trackable shipping method to ensure the product is received.

Abuse of Policy

  • We reserve the right to deny returns or refunds if we suspect abuse of this policy.
  • Repeated returns or refunds may result in a restocking fee or denial of future returns.

Changes to this Policy

  • We reserve the right to update this Warranty Refund and Returns Policy at any time.
  • Changes will be effective upon posting to our website.

Contact Us

If you have questions or concerns about this Warranty Refund and Returns Policy, please contact our customer service team at [insert contact email or form].

By purchasing from (link unavailable), you acknowledge that you have read and agree to this Warranty Refund and Returns Policy.

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